Privacy Policy
1. Introduction
Welcome to Herbsgem! This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website (the "Site") and use our services (the "Services"). By accessing or using the Site and Services, you consent to the practices described in this Privacy Policy.
2. Information We Collect
a. Personal Information: We may collect personal information that you voluntarily provide to us, such as your name, email address, postal address, phone number, and payment information when you make a purchase.
b. Non-Personal Information: We may also collect non-personal information, such as browser type, device information, and website usage data, through cookies and similar technologies.
3. How We Use Your Information
We may use your personal and non-personal information for various purposes, including:
- Processing and fulfilling your orders.
- Providing customer support.
- Sending order confirmations and updates.
- Improving our products and services.
- Communicating with you about promotions and offers.
- Analyzing website usage and trends.
4. Disclosure of Your Information
We may share your information with third parties in the following circumstances:
- With service providers who assist us in operating the Site and providing the Services.
- To comply with legal obligations or respond to legal requests.
- To protect our rights, privacy, safety, or property, or that of our customers or others.
5. Security
We take reasonable measures to protect your personal information from unauthorized access and use. However, no data transmission over the internet or method of storage can be guaranteed to be 100% secure.
6. Your Choices
You have the following rights regarding your personal information:
- You can access and update your personal information by logging into your account.
- You can opt out of receiving promotional emails from us by following the unsubscribe instructions provided in the email.
- You can delete your account by contacting our Customer Support team.
7. Children's Privacy
Our Site and Services are not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13.
8. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The revised Privacy Policy will be posted on the Site, and the date of the latest revision will be indicated at the top.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at 08048772019.
